Privacy policy

Privacy Policy

Abirami Audio Recording Private Limited

Effective Date: April 20, 2026 Last Updated: April 20, 2026

 

1. Introduction

Welcome to Abirami Audio (“we,” “our,” or “us”). We are Abirami Audio Recording Private Limited, a company dedicated to preserving and sharing South Indian devotional and cultural music with a global audience.

This Privacy Policy applies to:

  • Our Shopify-powered website at www.abiramiaudio.com, where we sell digital downloads (songs, albums), physical USB music cards, and other products.
  • All our mobile applications available on the Apple App Store and Google Play Store (collectively, “Apps”).
  • All related services (collectively, the “Services”).

By visiting our website, placing an order, downloading our Apps, or otherwise using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

 

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, and password when you create an account on our website or App.
  • Order & Checkout Information (Website): When you place an order on our Shopify store, we collect your name, email address, billing address, shipping address (for physical products such as USB music cards), phone number, and order details.
  • Payment Information: Payment card details, UPI, or other payment method information entered at checkout. We do not store your full payment details — these are handled by Shopify Payments, Razorpay, PayPal, or other payment processors. Please refer to their privacy policies for details on how they handle your payment data.
  • Digital Download Purchases: When you purchase a digital song, album, or other audio content, we retain a record of your purchase to enable re-downloads and for licence compliance purposes.
  • Physical Product Orders (USB Music Cards): For physical shipments, we collect your delivery address and may share it with our shipping and logistics partners solely for fulfilment purposes.
  • Customer Support: Any information you provide when contacting us via email, contact form, or support channels.

2.2 Information Collected Automatically

On our Website (www.abiramiaudio.com):

  • Cookies and Tracking Technologies: Our Shopify website uses cookies, pixel tags, and similar technologies. These may include:
    • Essential Cookies: Required for the shopping cart, checkout, and account login to function.
    • Analytics Cookies: Tools such as Google Analytics or Shopify Analytics to understand how visitors use our site.
    • Marketing Cookies: If enabled, tools such as Meta Pixel (Facebook/Instagram) or Google Ads to measure advertising effectiveness.
    • Preference Cookies: To remember your language, currency, or region settings.
  • Browsing Data: Pages viewed, products browsed, items added to cart, purchase history, and referral source.
  • Technical Data: IP address, browser type and version, device type, operating system, and session duration.

On our Mobile Apps:

  • Device Information: Device model, operating system (iOS/Android), OS version, and unique device identifiers (such as IDFA on iOS or Android Advertising ID).
  • Usage Data: App features used, songs played, playlists created, time spent in the App, crash reports, and error logs.
  • Log Data: IP address, app version, and timestamps of your interactions.
  • Location: Approximate location based on IP address (we do not collect precise GPS location unless you explicitly grant permission).

2.3 Information from Third Parties

  • Shopify Inc.: Our website is powered by Shopify. Shopify processes order and payment data on our behalf. See Shopify’s Privacy Policy.
  • Payment Processors: Razorpay, PayPal, Shopify Payments, or other processors may share transaction confirmation data with us.
  • Apple / Google Sign-In: If you sign in using Apple ID or Google Account, we receive your name and email address as permitted by those platforms.
  • Analytics Providers: We use tools like Google Analytics, Firebase, or Shopify Analytics to understand how our Services are used.
  • Advertising Partners: If we serve ads, advertising networks may collect device identifiers to serve relevant ads (see Section 8).

 

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Apps and Services.
  • Process purchases, transactions, and deliver digital and physical products.
  • Send you transaction confirmations, receipts, and order updates.
  • Enable re-downloading of purchased digital content.
  • Respond to your questions and provide customer support.
  • Personalise your experience (e.g., recommending devotional music based on your listening history).
  • Send you app updates, new releases, and promotional communications (you may opt out at any time).
  • Monitor and analyse usage trends to improve performance and functionality.
  • Detect, investigate, and prevent fraud, abuse, or security incidents.
  • Comply with legal obligations.

 

4. Legal Basis for Processing (GDPR — EU/EEA Users)

If you are located in the European Union or European Economic Area, our legal bases for processing your personal data are:

  • Contract Performance: To fulfil orders, deliver digital downloads, and provide the Services you have requested.
  • Legitimate Interests: To improve our Services and prevent fraud.
  • Consent: For marketing communications and non-essential cookies/tracking — which you may withdraw at any time.
  • Legal Obligation: Where required by applicable law.

 

5. Sharing of Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: Third-party vendors who help us operate our Services, including:
    • Shopify Inc. (our ecommerce platform)
    • Payment processors (Razorpay, PayPal, Shopify Payments)
    • Shipping and logistics partners (for physical orders such as USB music cards — your delivery address is shared solely for fulfilment)
    • Cloud hosting, analytics, email marketing, and customer support providers These providers are contractually obligated to protect your data and may not use it for their own purposes.
  • Apple and Google: As required by App Store and Google Play platform policies.
  • Legal Requirements: If required by law, court order, or to protect the rights, property, or safety of Abirami Audio, our users, or others.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred.

 

6. Apple App Store and Google Play — Specific Disclosures

6.1 Apple App Store (iOS)

In compliance with Apple’s App Store Review Guidelines and App Privacy requirements:

  • Data Used to Track You: We may use your device Advertising Identifier (IDFA) for analytics and advertising purposes, subject to your consent via the App Tracking Transparency (ATT) prompt. You may withdraw this consent at any time in your iPhone Settings > Privacy & Security > Tracking.
  • Data Linked to You: Account information, purchase history, and usage data may be linked to your identity.
  • Data Not Linked to You: Crash data and diagnostic information are collected in a form that is not linked to your identity.
  • We comply with Apple’s Human Interface Guidelines and App Store Review Guidelines.

6.2 Google Play (Android)

In compliance with Google Play’s Data Safety requirements:

  • We collect account and device data as described above. Our Data Safety disclosures in the Google Play listing accurately reflect our data practices.
  • Users in applicable regions can request data deletion through the App or by contacting us at the email below.
  • We comply with the Google Play Developer Program Policies.

 

7. Shopify Website — Cookies & Tracking

Our website at www.abiramiaudio.com is hosted on Shopify. When you visit our website, the following types of cookies and tracking tools may be active:

Cookie Type

Purpose

Can You Opt Out?

Essential / Functional

Shopping cart, login, checkout

No — required for the site to work

Analytics

Understanding site usage (Google Analytics, Shopify Analytics)

Yes — via browser settings or cookie banner

Marketing / Pixel

Retargeting ads (Meta Pixel, Google Ads)

Yes — via cookie preferences or opt-out links

Preference

Currency, language, region memory

Yes — though some features may not work

Managing Cookies:

  • Most browsers allow you to refuse or delete cookies via browser settings.
  • You may also use tools such as the Google Analytics Opt-out Browser Add-on.
  • If we display a cookie consent banner, you can manage your preferences there.

Note that disabling essential cookies will prevent you from completing purchases on our website.

 

8. Advertising

Our Apps and website may display advertisements served by third-party advertising networks. These networks may use cookies, device identifiers, and similar technologies to serve you relevant ads.

  • iOS Users: You will be shown an App Tracking Transparency (ATT) prompt before any cross-app tracking for advertising purposes. You may deny this permission at any time in iPhone Settings > Privacy & Security > Tracking.
  • Android Users: You can opt out of personalised advertising via Settings > Google > Ads on your device.
  • Website Visitors: You can manage marketing cookie preferences via our cookie banner or browser settings.
  • All Users: You may contact us to opt out of interest-based advertising within our Services.

 

9. Children’s Privacy

Our Apps, website, and Services are not directed at children under the age of 13 (or under 16 in the European Union). We do not knowingly collect personal information from children under these ages. If you believe a child has provided us personal information without parental consent, please contact us immediately at the address below, and we will delete such information promptly.

If any of our Apps are designed or marketed to children, we comply fully with the Children’s Online Privacy Protection Act (COPPA) in the US and equivalent laws in other jurisdictions.

 

10. Data Retention

We retain your personal information for as long as:

  • Your account remains active.
  • It is needed to provide our Services, including maintaining purchase records for digital download re-access.
  • It is necessary to comply with our legal obligations (e.g., tax and accounting records for transactions), resolve disputes, and enforce our agreements.

When we no longer need your data, we will securely delete or anonymise it.

 

11. Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/HTTPS).
  • Encryption of sensitive data at rest.
  • Access controls limiting who can access personal data.
  • Shopify’s built-in security for all ecommerce transactions (PCI-DSS compliant).
  • Regular security assessments.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

12. International Data Transfers

Abirami Audio is based in India. If you are using our Services from outside India — including from the EU, UK, or USA — your data may be transferred to and processed in India, the United States (where Shopify’s servers operate), or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

 

13. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (“right to be forgotten”). Note that we may need to retain some data for legal or transaction record purposes.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection / Restriction: Object to or restrict certain types of processing.
  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

How to Exercise Your Rights: Contact us at privacy@abiramiaudio.com with the subject line “Privacy Request.” We will respond within 30 days (or within the time frame required by applicable law).

California Residents (CCPA): You have the right to know what personal information we collect, disclose, or sell, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at the address below.

 

14. Push Notifications

Our Apps may send push notifications to your device (e.g., new releases, offers, spiritual event reminders). You can manage notification preferences:

  • iOS: Settings > Notifications > [App Name]
  • Android: Settings > Apps > [App Name] > Notifications

 

15. Third-Party Links and Services

Our Apps and website may contain links to third-party websites, social media pages, or services (such as YouTube, Facebook, or Instagram). This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing them any personal information.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this policy.
  • Notify you via in-app notice or email (where required by law).

Your continued use of our Services after the updated policy is posted constitutes your acceptance of the changes.

 

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Abirami Audio Recording Private Limited Email: privacy@abiramiaudio.com Website: www.abiramiaudio.com/policies/privacy-policy

For users in the European Union, if your concern is not resolved by us, you have the right to lodge a complaint with your local data protection authority.

 

This Privacy Policy is compliant with Apple App Store Review Guidelines, Google Play Data Safety requirements, Shopify ecommerce data requirements, GDPR (EU), CCPA (California), and applicable Indian data protection laws (DPDPA 2023).